Ann Crozier

Consultant

Profile

Ann has been an independent IT and business consultant for 14 years, working predominantly in the hospitality and leisure sectors, working for most of the major High Street restaurant and pub brands. Prior to this Ann spent an incredibly fulfilling 15yrs working for Whitbread, having joined on her placement year from university running a pub; through to being responsible for ensuring the IT strategy delivered what was required to support the business.

 

Ann loves a challenge, and loves creating value through simplifying the complex, defining a clear strategy, or delivering the impossible! She believes passionately in building and developing strong relationships and teams, ensuring absolute clarity and the necessary support is in place to deliver the outcomes required. Strong stakeholder management and clear honest communication are both core skills.

 

Ann naturally operates at the strategic level but is just as capable diving into the detail when necessary to get to the root of complex problems and find a solution to move forward. Ann has defined and driven numerous multi-million-pound change initiatives, involving forming and managing teams of people, and is equally as happy rolling up her sleeves and being in the thick of it.

 

Living in the leafy Hertfordshire suburbs, Ann loves to spend time with her family, get out on family bike rides, walks or pub lunches. With two young children and a ‘project’ house, life outside work is normally busy, interspersed with trips away when possible. 

Case Studies

Time & attendance for a high street restaurant chain

A leading High Street restaurant chain with multiple brands and different ways of working was looking for a common solution to record time and attendance for all restaurant-based employees.

New brand development for high street restaurant chain

A leading High Street restaurant chain was looking to diversify and develop a new brand positioned to take advantage of emerging food trends.

Board level digital transformation for photography solutions supplier

An international developer and supplier of photography solutions to theme parks and tourist attractions was struggling to deliver the digital transformation commitment made to the Investment Board and clients.

IT strategy for iconic restaurant chain

An iconic High Street restaurant chain with over 450 locations needed help defining and delivering the IT Strategy underpinning the strategic objectives of the business.